Wastewater Network Maintenance and Repair Jetting HGV Senior Operative (C licence) - Swords, Dublin

Wastewater Operations function acts as a hub for delivering services to customers, protecting the environment and complying with regulatory standards as well as managing the majority of operational waste. Responsibility lies in the function for operational and maintenance strategy, policies, planning and standard operating procedures for national and regional Water and Wastewater operations, ensuring value for money and service is delivered to customers.

Within the Wastewater O&C Management team lies the responsibility for providing wastewater operational services on a national basis through operating, inspecting, maintaining and repairing wastewater assets (network/treatment).

The HGV Sewer Network Maintenance and Repair Senior Operative is responsible to the Wastewater Network Maintenance and Repair Team Lead and responsible for supporting proactive and reactive maintenance and repair activities, safely across the wastewater network infrastructure. The HGV Sewer Network Maintenance and Repair Senior Operative role plays a critical part in providing consistent service to customers.

The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards, as well as managing the majority of operational expenditure. The function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered.

The Wastewater O&M Management area is responsible for the national delivery of wastewater operational services through the operation, inspection, maintenance and repair of the wastewater network and treatment assets.

Reporting to the Wastewater Network Maintenance and Repair Team Lead, the Wastewater Network Maintenance and Repair Jetting HGV Senior Operative is responsible for supporting planned and reactive maintenance and repair activities across the wastewater network infrastructure in a safe manner. Wastewater Network Maintenance and Repair Jetting HGV Senior Operative's duties play a critical role in delivering consistent customer service.

• Undertake both routine and reactive maintenance activities safely across the wastewater network infrastructure. This includes attending to cleaned and unblocked sewers, calibration stations, pipes, manholes and other assets across the wastewater network and wastewater treatment assets.
• Responsibility for responding to alarms and resolving issues at wastewater network assets which may include the following:
• Sewer interceptors and cleaning
• Calibration station alarms, cleaning and maintenance
• Calibration station pits
• Underground chambers and pipes
• Wastewater Treatment assets such as manholes and pipes
• Working in environments with poor pollutants
• Issues identified on a case-by-case basis being identified and resolved, where appropriate, while you are on site, such as root ingress and mitigating fallen sewers.
• Undertake testing following the completion of activities at the wastewater network asset base
• HGV unit that is 20 tonnes to operate and maintain from minimum. (Note, Vehicles and recyclers are on the current fleet but there is a chance the vehicle type may change as UE improves the fleet to meet changing requirements)
• Responsibility for work and site supervision along with undertaking and / or ensuring the following actions are completed;
o Suitable tools, equipment and materials are available for the required work
o Initial site assessment and parking sites
o Review, acceptance, updates and completion regarding following Work Order Work Order as required*
o Work, standard and job completeness on closure
o On-site work direction, supporting team members and contractor resources where appropriate
o Ensuring the Site is left safe when you are leaving/ Safe to resume work when you return
o Ensuring vehicle checks are completed and vehicle asset care is provided.
• Responsibility for a range of Health and Safety activities including:
o Completion of pre-start checklists
o SSWP compliance
o Identification of hazards and services
o Ensuring it is safe to work on the asset
o Ensuring site safety for team members, contractors and members of the public
• Responsibility for some traffic management activities including:
o Use of Proworks as required
o Customised Traffic Management/ Communication, Lighting and Guarding - in accordance with Proworks/ Traffic Management Plan
• Providing support in responding to emergencies and exigencies, ensuring all health and safety standards are adhered to and that disruptive ratings are consistent.
• Escalating issues to the relevant person and ensuring data is captured regarding issues relevant to developing operational, maintenance and repair plans
• Responsibility for ensuring there is sufficient stock in vehicles to carry out Maintenance and Repair activities on the first visit
• Updating the appropriate systems and reporting on external customer issues/problems, including task requests and CFG updates
• Responsibility for issuing work permits to every relevant contractor and ensuring they follow all health and safety procedures.
• Responsibility for supporting the Wastewater Network C&D Team Lead and mentoring Wastewater Network C&D Operatives, as required.
• Coordinating activities on a daily basis with the maintenance team managed by the Team Lead temporarily e.g. checking tasks are completed, verifying timesheets before Team Lead closure and authorizing leave requests
• Ensuring all information is recorded accurately and reported promptly for auditing purposes, including capturing data on existing assets or replacement assets using available technological systems.
• Being responsible for performing administrative tasks, including completing timesheets, work orders, submitting purchase requests, Health and Safety records and parcel management using available technological systems.
• Performing reactive inspections and submitting work requests for solutions, sending updated work orders back from the field where further contact and input from Customer Service is required
• Providing support to Account Managers regarding any issues relating to Accounts in their area
• Providing support to the Customer Contact Centre / Customer Contact Technical Specialist with any problems/queries from customers relating to their area
• Ensuring any damage to an asset, whether caused by a third party or other people, is recorded and reported to the Team Lead, where necessary.

General Duties and Responsibilities:
• Work in collaboration with key internal stakeholders across the UE business.
• Responsibility for promoting and delivering health and safety commitments across UE and its supply chain, strengthening designed transport and delivering health and safety goals and requirements to the highest standards in the industry.
• Providing support to the Uisce Éireann Foundation Program to provide a basis for improvement, achieve desired results within the Directorate, and support the achievement of all organization-wide goals.
• Carrying out duties and responsibilities in accordance with Uisce Éireann Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of Uisce Éireann business information, and to deliver critical services, in accordance with the NIS Directive (Network and Information Security) and any other relevant cybersecurity regulation.
• Other duties as required, including supporting wastewater services in other areas during vehicle downtime.

• Undertake both routine and reactive maintenance activities across the wastewater network infrastructure in a safe manner. This includes responding to clean and unblocked sewers, pumping stations, wells, tanks and other assets across both the wastewater network and wastewater treatment asset base.
• Responsible for responding to alarms and resolving issues at wastewater network infrastructure assets which may include:
• Sewer blockages and sewer cleansing
• Pumping station alarms, blockages and cleansing
• Pumping station overflows
• Underground Chambers and wells
• Wastewater Treatment assets such as tanks and wells
• Working in environment with foul odours
• Identify and resolve, where appropriate problems that have been highlighted on a case by base basis whilst on site, such as root infestation and mitigating collapsed sewers.
• Undertake testing following completion of activities on the wastewater network asset base
• Operate and maintain a HGV unit 20 tonne + from the depot. (Note, The current fleet consists of vactors and recyclers but vehicle type may change as UÉ enhances it's fleet to respond to changing needs)
• Responsible for work and site supervision along with undertaking and / or ensuring the following actions are completed;
o Appropriate equipment, fittings and materials are available for the required work
o Initial location assessment and park up locations
o Work Order review and acceptance, updates, completion. Follow on work order as required*
o Work, quality and completeness of job at closure
o Work direction on site, supporting team members and contractor resources where appropriate
o Ensuring the Site is left safe when leaving/ Safe to resume work when returning
o Ensuring vehicle checks are completed and the asset care of the vehicle is undertaken.
• Responsible for a variety of Health and Safety activities including:
o Pre start checklist completion
o SSWP adherence
o Identification of hazards and services
o Ensuring the asset is safe to work on
o Ensuring site safety for staff, contractors and members of the public
• Responsible for several Traffic management activities including:
o Use of Proworks as required
o Traffic Management set up/ Signing, Lighting and Guarding - in line with Proworks/ Traffic Management Plan
• Support incident and emergency response, ensuring all health and safety standards are met and pollution classifications are consistent
• Escalate issues and ensure data capture on issues that are relevant to the development of operational, maintenance and repair plans
• Responsible for ensuring stock levels in vehicles are sufficient for performing M&R activities at first visit
• Update relevant systems and report on internal and external customer's issues / problems including task requests and GIS updates
• Responsible for issuing of permits to work as trained to all relevant contractors and ensure they follow all health and safety procedures
• Responsible for supporting the Wastewater Network M&R Team Lead and mentoring of Wastewater Network M&R Operatives, as required
• Coordinate activities daily to maintenance team as the Team Lead manages the team remotely e.g. checking that tasks are complete, verifying timesheets prior to Team Lead sign-off and authorising leave requests
• Ensure all information is accurately recorded and promptly reported for audit purposes including the capturing of data on existing or replacement assets using the technology systems provided
• Responsible for undertaking administrative tasks, including the completion of timesheets, work orders, raising of purchase request, H&S records and inventory management using the technology systems provided
• Perform reactive investigations and raise work requests for resolution, passing back updated work orders from the field that require further contact and input from Customer Service
• Support Key Account Managers with any queries relating to issues affecting Key Accounts in their area
• Support Customer Contact Centre / Customer Contact Technical Specialist with any customer issues/queries in their area
• Ensure that any damage caused to an asset, by a third party or otherwise, is captured and declared to the Team Lead when required

General Duties and Responsibilities:
• Collaborate with key internal stakeholders across the UÉ business
• Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards.
• Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives.
• Conducts duties and responsibilities in accordance with Uisce Éireann's Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information, and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation.
• Other duties as required, including supporting other areas wastewater services during vehicle down time.

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We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland's national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports.

Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland's social and economic growth.

We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level.

Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland's water services and meeting the needs of the communities we serve for generations to come.