Senior Analyst(Del Ops (Non-Voice)) in Ireland

Role Overview

In the capacity of Business Analyst Lead, you will orchestrate the strategic alignment between Google's Program/Vendor Managers and the Extended Workforce. Your mission is to facilitate the adoption of complex access provisioning frameworks while ensuring 100% compliance with Google's global security, risk, legal, and privacy mandates.

As a critical gatekeeper of infrastructure integrity, you will ensure vendor partners operate within Google's rigorous security and operational standards. This role demands an expert-level grasp of risk assessment and internal infrastructure protocols, serving as a primary consultant for safeguarding data through meticulous auditing and proactive third-party engagement management.

Key Responsibilities

1. Strategic Access & Compliance Oversight

Operational Governance: Lead the deployment and execution of Google's evolving access provisioning requirements across diverse product areas.

Expert Consultation: Act as a Subject Matter Expert (SME) for various verticals, providing high-level guidance on security protocols and infrastructure standards.

Infrastructure Mastery: Good to have proficiency in ServiceNow, IAM frameworks, CyberArk, and SailPoint to manage complex identity landscapes.

Control Evaluation: Audit and validate the effectiveness of vendor controls concerning data security, incident response, and change management.

2. Operational Excellence & Process Engineering

Technical Problem Solving: Independently troubleshoot high-level access barriers and facilitate cross-functional communication between Security, Engineering, and App-Dev teams.

Innovation & AI Integration: Drive "Operations Rigor" by owning the development and implementation of AI-driven efficiencies and process improvements.

Metrics Management: Architect and maintain robust tracking for SLOs and SLAs, ensuring service delivery remains at a "top-tier" performance level.

Change Management: Design and deliver technical training and presentations to synthesize findings into actionable organizational changes.

3. Leadership & Mentorship

Talent Development: Mentor junior analysts and perform rigorous quality reviews of their outputs to maintain high-impact delivery.

Senior Stakeholder Engagement: Synthesize complex data into concise insights for senior leadership, advocating for self-service analytics and best practices.

Collaborative Risk Management: Partner with Legal, Compliance, and Security teams to ensure a unified, holistic approach to global vendor risk.

Minimum Skills & Experience

• Operational Flexibility: Demonstrated ability to operate independently within a 24*5 rotational shift structure to ensure global coverage.

  Minimum Skills & Experience

  Educational Foundation: Bachelor's degree in Computer Science, Information Systems, or a technical field; or equivalent evidence of practical expertise.

  Domain Expertise: * 4-5 years of progressive experience in Access Management roles.

  2+ years in a technical consultation or high-level Helpdesk environment specializing in IAM.

  2+ years of focused experience in Information Security or Risk Management, specifically targeting vendor control frameworks.

  Technical Toolset: * Mastery of Google Workspace (Sheets, Pivot Tables), Command Line Interfaces (CLI), and Databases.

  SQL and Markup proficiency is good to have for data-driven decision-making.

  Audit Capabilities: Proven experience auditing within hyperscale cloud environments (e.g., Google Cloud Platform) and managing multiple complex engagements simultaneously.

  Communication: Exceptional ability to translate sophisticated technical risks into clear business language for diverse stakeholders.