Water Treatment Senior Operator - Louth / Meath

The Role:
The Asset Operations function is a key delivery service to customers, protecting the environment and ensuring regulatory compliance as well as managing the majority of operational expenditure. The Asset Operations area is responsible for the operations and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations nationally and regionally, ensuring value for money and customer service delivery.

On the Water O&C Management team is the responsibility for providing national water operational services through the operation, inspection, maintenance and repair of water assets (network/treatment).

The Senior Water Treatment Operator will be responsible for the Water Treatment Operations Team Lead, having a remit related to a geographic area and may be required to work on complex remote and treatment activities. The role holder is responsible for operating water pumping stations (including groundwater and surface water intakes), raw water transmission (including purification stations) and processes related to water treatment at the treatment plants, including the water sludge treatment process and performing routine maintenance activities on the treatment assets in the area, in accordance with the task schedule. In addition, the Senior Water Treatment Operator will support the Water Treatment Team Lead with major tasks and resource reallocation as required.

Key Duties and Responsibilities:
• Be responsible for supporting the Water Treatment Operations Team Lead and for mentoring Water Treatment Operators, as required.
• Be responsible for coordinating more/complex tasks, including resource allocation, in collaboration with the Water Treatment Operations Team Lead to complete water treatment activities
• Operate water treatment processes, including performing the sludge treatment process and routine maintenance activities
• Be responsible for providing a consistent service to customers and for managing potential environmental impacts related to water treatment
• Support the provision of water treatment services, escalating issues and ensuring that relevant data is captured on issues for the development of operational, maintenance and repair plans.
• Support investigations, site visits and incident management, including reactive response, ensuring that all health and safety standards are met and that contaminated assets are consistent
• Be responsible for operating and maintaining the site as required, including controlling and adjusting treatment assets, inspecting and monitoring sites, testing and calibrating equipment, refilling consumables etc.
• Adhere to the assigned task schedule and standard operating procedures, and work orders for closing water treatment activities.
• Be responsible for taking process samples from the treatment assets base, when required
• Be responsible for setting SCADA alarms and responding to them according to standards and procedures
• Be responsible for maintaining critical spare stock, tools and equipment
• Be responsible for coordinating chemical deliveries and safe storage at sites
• Be responsible for performing administrative tasks, including completing timesheets, work orders, raising purchase requests, Health and Safety records and parcel management using available technology systems
• Carry out checks and inspections of sites to ensure that issues are identified and resolved promptly, raising work orders on Maximo when required.
• Support the implementation of process optimization recommendations to improve treatment performance
• or to provide efficiencies.
• Be responsible for issuing work/access/transfer permits to all relevant contractors within their area of responsibility and ensuring they comply with all health and safety procedures
• Ensure that all information is recorded accurately and reported promptly for auditing purposes, including capturing data on existing assets or replacement assets using available technology systems.
• Use available technology systems to perform proactive investigations and operational repairs and to raise work requests for resolution
• Support Account Managers with any queries related to Accounts in their regional area, including site visits when required.
• Support the Contact Centre / Customer Contact Technical Specialist with any customer issues/queries, including site visits when required
• Ensure that any damage to an asset, whether caused by a third party or others, is recorded and reported to the Team Lead, when required
• Work with internal and external stakeholders as required to carry out operational activities.
• Work with GCC/FSS contractors or any other third party for treatment activities if required
• Adhere to the assigned task schedule and standard operating procedures, and sign off on work orders when a task is completed. Support standard operating procedures as required.
• Support the operation of newly commissioned/upgraded assets as required and carry out proper on-site training
• Ensure compliance with all health and safety procedures, including conducting risk assessments
• Be responsible for escalating issues to the Water Treatment Team Lead, as required
• Liaise with Asset Planning regarding changes to loading or the process of the treatment plant
• Support capital works at operational sites, and carry out transfers if required
• Participate in out-of-hours work and on-call work
• Be responsible for daily site housekeeping and minor ground maintenance activities
• Be responsible for ensuring that budgetary resources are used effectively and efficiently regarding the management of water treatment assets.

Reporting to the Water Treatment Operations Team Lead, the Water Treatment Senior Operator will have a remit over a geographical area and may be required to work on complex abstraction and treatment activity. The role holder is responsible for the operation of the water abstraction points (including groundwater and surface water intakes), raw water transmission (including pumping stations) and water treatment processes on the treatment plants, including the water sludge treatment process and carrying out routine maintenance activities on treatment assets for an area, in accordance with the task schedule. The Water Treatment Senior Operator will also be required to support the Water Treatment Team Lead in the coordination of large tasks and the re-arrangement of resources as required.

Please note that it will be necessary to be located within a reasonable distance from the assigned work area in order to be able to respond to out of hours requirements in a timely manner.

Please note that there will be a requirement to be located within a reasonable distance from the assigned work area in order to be able to respond to out of hours requirements in a timely manner.

• Collaborate with key internal stakeholders across the EU business.
• Responsible for promoting and delivering health and safety commitments across the EU and the supply chain, strengthening direct transport and delivering health and safety goals and requirements to the highest standards in the industry.
• Provide support to the Uisce Éireann Foundation for Improvement Programme, achieving desired results within the Directorate, and supporting the achievement of all organization-wide goals.
• Carry out duties and responsibilities in accordance with Uisce Éireann Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of Uisce Éireann business information, and to deliver critical services, in accordance with the NIS Directive (Network and Information Security) and any other relevant cybersecurity regulation.
• Other duties as required

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We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland's national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports.

Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland's social and economic growth.

We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level.

Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland's water services and meeting the needs of the communities we serve for generations to come.

The Role:
The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered.

The Water O&M Management area is responsible for the national delivery of water operational services through the operation, inspection, maintenance and repair of the water network and treatment assets.

Main Duties and Responsibilities:
• Responsible for supporting the Water Treatment Operations Team Lead and mentoring of Water Treatment Operators, as required
• Responsible for coordinating larger/more complex tasks, including the arrangement of resources, in conjunction with the Water Treatment Operations Team Lead to complete water treatment activity
• Operation of the water treatment processes, including the sludge treatment process and carrying out routine maintenance activities
• Responsible for delivering consistent customer service and managing the potential environmental impacts of water treatment
• Support the provision of water treatment services, escalate issues and ensure data capture on issues that are relevant to the development of operational, maintenance and repair plans
• Support audits, incidents and event management, including reactive response, ensuring all health and safety standards are met and pollution classifications are consistent
• Responsible for operating and maintaining the plant as required including controlling and adjusting the treatment assets, inspecting and monitoring plants, testing and calibrating equipment, lubricating plant, replenishing consumables etc.
• Adhere to the allocated task schedule and standard operating procedures, and close work orders for water treatment activities
• Responsible for taking process samples on the water treatment asset base when required
• Responsible for setting and responding to SCADA alarms in accordance with standards and procedures
• Responsible for maintenance of critical spare stocks, tools and equipment
• Responsible for coordinating chemical deliveries and safe storage at sites
• Responsible for undertaking administrative tasks, including the completion of timesheets, work orders, raising of purchase request, H&S records and inventory management using the technology systems provided
• Conduct plant checks and inspections to ensure early identification and resolution of problems, raising work orders on Maximo where required.
• Support the implementation of process optimisation recommendations to improve
• water treatment performance or to deliver efficiencies
• Responsible for issuing of permits to work/access/transfers to all relevant contractors within their area remit and ensure they follow all health and safety procedures
• Ensure all information is accurately recorded and promptly reported for audit purposes including the capturing of data on existing or replacement assets using the technology systems provided
• Perform reactive investigations, operational fixes and raise work requests for resolution using the technology systems provided
• Support Key Account Managers with any queries relating to issues affecting Key Accounts in their regional area, including site visits where required
• Support Contact Centre / Customer Contact Technical Specialist with any customer issues/queries, including site visits where required
• Ensure that any damage caused to an asset, by a third party or otherwise, is captured and declared to the Team Lead when required
• Engage with internal and external stakeholders as required in conducting treatment operations activities.
• Engage with the EPA/HSE contractors or any other third party in relation to treatment activities if required
• Adhere to allocated task schedule, standard operating procedures and close out work orders on completion of task. Support the development of standard operating procedures when required
• Support the operation of newly commissioned/upgraded assets as required and undertake appropriate site training
• Ensure all health and safety procedures are adhered to including performing risk assessments
• Responsible for escalation of issues to the Water Treatment Team Lead, as required
• Liaise with Asset Planning regarding changes to the treatment plant loading or process
• Support in the undertaking of capital works on operational sites, providing handover as required
• Participate in out of hours and standby working
• Responsible for daily housekeeping and minor ground maintenance activities
• Responsible for ensuring effective and efficient use of budgetary resources in managing water treatment assets.

General Duties and Responsibilities:
• Collaboration with key internal stakeholders across the UÉ business.
• Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards.
• Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives.
• Conducts duties and responsibilities in accordance with Uisce Éireann's Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information, and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation.
• Other duties as required