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Account Manager, Customer Onboarding, GCS Kickstart+ (English, Hebrew)

On-site in Dublin·Added 1 month ago (last checked 26 Oct)

Google

128 open roles

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Our summary

Salary: €76,000 - €77,500 a year
Work mode: On-site, Dublin
Languages: Hebrew
Experience: 2+ years

Skills

Nice to have

Requirements

What we're looking for

Bachelor's degree or equivalent practical experience.
2 years of experience in account management, consultative sales, or the tech startup ecosystem.
Ability to communicate in English and Hebrew fluently to engage with customers in the local market.

Nice to have

Experience in advertising, consultative sales, or business development.
Experience managing relationships with customers or agencies and service partners.
Experience working in the digital advertising sales industry.
Experience building a book of business and securing new customers.
Understanding of Google Ads products and digital marketing strategy, with a proven track record of upselling and pitching cross-channel advertising solutions.

Pay & benefits

What you'll get

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Ireland: €76000 - €77500 (EUR) + 35% bonus target + equity + benefits

Learn more about benefits at Google.

The role

Consulting with a wide variety of existing advertising companies of all sizes, you are committed to finding the optimal advertising solution for each client. Your interest in sales and the digital economy and your entrepreneurial drive enables brands to expand their businesses with Google's latest advertising products and solutions. Your understanding of online media combined with your commercial know-how shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to a portfolio of clients whose needs you listen to, and help define the strategy for how their products and services can reach thousands or millions of users.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

What you'll do

Manage a new customer portfolio for a critical six-month period, focusing specifically on high-potential startups to set them up for long-term success in their digital advertising journey.
Work cross-functionally with the Strategic Partnerships team who run our Venture Capital (VC) and Startup program. Deliver support to their portfolio companies.
Act as a trusted consultant to help advertisers maximize their return on investment. Tailor and share performance-enhancing strategies, pitch cross-channel solutions, and promote the adoption of other Google products.
Deliver against assigned customer business growth goals while prioritizing an outstanding onboarding experience and fostering a long-term strategic engine across your portfolio.
Guide new customers through a critical six-month onboarding period, setting the strategic direction for their long-term scale, by blending consultative selling, product expertise, and strategic ecosystem networking.

Hiring process

4 steps3 interviewsa task to do6–8 weeks in all

Apply online
Assessments
Online test · Not every role
You may be asked to take the Google Hiring Assessment (workstyle skills) and, for some roles, role-related assessments such as a coding exercise.
Recruiter conversations
With a recruiter · Phone call · 1–2 sessions
One or two shorter conversations assessing key skills, sharing information about the organisation and team, and asking about your preferences such as location.
Project work
In your own time · Not every role
For some roles, a small project before interviews: a case study, writing or code samples.
Interviews
With a rotating cast of Googlers
A panel of structured interviews, over video or in person, with a rotating cast of Googlers; open-ended role-related questions scored against the same rubric for every candidate, no brainteasers.
Decision and offer · With a recruiter

Structured interviews: every candidate for a role is scored against the same rubric; no brainteasers.
AI tools are not permitted during interviews.
For some roles, pre-selected interviews happen virtually before final interviews onsite.