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Senior Deal Desk Analyst - Dublin
Hybrid in Dublin·Added 6 days ago (last checked 26 Oct)
Our summary
- Work mode
- Hybrid, Dublin
- Experience
- 4+ years
Skills
Nice to have
Requirements
Nice to have
- Experience with Salesforce and CPQ
- Advance level with MS Excel or similar.
Pay & benefits
What you'll get
- Generous and competitive benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Pet adoption assistance and insurance program
- Continuous career development and pathing opportunities
- Product training to develop an in-depth understanding of our product and space
- Best in breed onboarding
- Internal mentor and buddy program cross-departmentally
- Friendly and inclusive workplace culture
The role
As a Senior Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog's business continues to expand.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them
What you'll do
- Develop in-depth knowledge of Datadog's licensing and pricing models to provide deal structuring and quoting support to our global sales teams
- Be a creative problem solver who finds a way to meet customers' needs while adhering to Datadog's selling policies
- Solve customer satisfaction issues following execution of the deal
- Actively negotiate deals directly with the customer as needed
- Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management
- Function as point of contact and subject matter expert for Sales on deal pricing matters
- Drive adherence to internal controls, protocols and business rules
Who You Are
- Experienced in 4+ years of Deal Desk experience
- Confident in deal structuring/quoting complex SaaS transactions for a fast-growing global company
- Knowledgeable of revenue recognition principles
- Comfortable representing the company to customers in negotiations and resolving customer satisfaction issues
- Strong in your attention to detail and communication skills
- Able to work independently and multi-task in fast paced, high pressure environment
- Data-driven with strong quantitative skills
- Analytical with the ability to approach a problem from multiple perspectives
Bonus Points
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
About Datadog
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Hiring process
Initial screen
With a recruiter and/or hiring manager
A first conversation for the hiring team to get to know you and hear your aspirations.
Face-to-face interview
With hiring manager and team members
Conversations with the recruiter, hiring manager or team members; may consist of multiple rounds or panels depending on the role.
Take-home project
In your own time · Not every role
Some roles include a take-home project; the recruiter explains its scope and expectations.
Executive interview
With an executive leader · Not every role
For some roles, a final conversation with an executive leader about your experience and the wider team.
Selection and offer · With a recruiter
- One of the steps is expected to happen in person; virtual rounds run on Zoom and travel is arranged by Datadog.
- Certain engineering roles use AI-assisted coding interviews, announced in advance; AI is not allowed in other live coding rounds.
- The recruiter shares next steps and timelines after each interview.
About Datadog
- Industry
- Observability
- Founded
- 2010
- Employees
- 5,000–10,000
- Headquarters
- New York City, USA
In their own words
Additional information
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
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