Terminal and Landside - Cleaning Team Member

Dublin Airport offers a wide and diverse range of services to both our Airline partners, Ground Handling agents and additional internal and external service areas, operating in a busy Airport environment the Airport Cleaning Team Members are essential in delivering a world class passenger experience for our customers.

• • Deliver a first-class cleaning service by ensuring that all general and deep cleaning and sanitisation duties are carried out to the highest standard and in line with SOPs and the Terminals Cleaning Standard.

• • Ensure comfort and cleanliness of all parts of Dublin Airport campus

• • Collection of campus wide trolleys for replenishment to baggage halls ensuring trolley numbers are kept in line with recognised KPIs.

• • Follow company health & safety guidelines, including proper handling of cleaning chemicals and wearing personal protective equipment (PPE).

• • Maintain and store all allocated equipment in line with all relevant SOPs

• • Report defective equipment as required.

• • Ensure that all stock is accounted for and utilised in an efficient manner

• • Strong focus on meeting customer and stakeholder needs ensuring safety and positive experience

• • Engage with the Company's performance management system / feedback discussions regarding individual performance.

• • Identify and deliver improvement initiatives

• Ensure emergency response procedures are implemented in the event of an airport emergency or unplanned event

• • Ensure compliance with safety systems and SOPs

• • Liaise with operations teams to ensure the smooth running of Dublin Airport areas

• • Deal effectively with lost property left at the campus

• • Maintain all car parks and roadways at Dublin Airport to the highest standard

• • Winter Operations duties as required

• • Supporting the Service Delivery Team Lead on all duties

• • To operate vehicles, ride ons and equipment in a safe manner across campus (training provided)

• • Complete vehicle, equipment and system checks as required.

• • Ad-hoc duties

• Previous front-line experience with a strong customer service focus

• Ability to work on their own initiative / without supervision

• Driving Licence essential

• Ability to work under pressure

• Confidence to promote innovative solutions

• Strong team-working skills

• Seeks ownership, responsibility

• Excellent communication skills

• Strong attention to detail

• Computer literacy

• Committed to daa values

• Pass 5-year background check (including a criminal background check/Garda Vetting)

• Pass a medical evaluation

• Successfully meet all requirements to obtain an Airport Identity Card

daa is an equal opportunities employer committed to celebrating diversity & inclusion and recognising the value that difference can bring, both for our business and for our people. We encourage applications from candidates with diverse backgrounds, perspectives, and experience. We ensure our recruitment process is accessible to all and offer reasonable accommodations to applicants at all stages of the selection process.