Fiduciary Specialist

The role will report to the Head of UK & Europe Trustee & Fiduciary Account Management working within Citi Depositary Services Ireland DAC. Citi provides Trustee and Depositary related Fiduciary Services to regulated and unregulated investment funds and is a part of the Global Funds Services business. The position will be based in Dublin.

This Role is a "Controlled Function" Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015.

• Work as part of the UK & European Trustee & Fiduciary Account Management team responsible for leading a team of Fiduciary Account Managers, including responsibility for performance reviews and providing direction with team members' career development through training and coaching.
• Act as a senior contact in the delivery of an excellent Depositary service to our clients on all fiduciary matters.
• Responsible for core depositary duties including investment restriction monitoring, periodic NAV reviews, and cash flow monitoring for both UCITS and AIF clients.
• Maintain oversight of Fund Administrators, Managers, and Transfer Agents to ensure that funds for which Citi is the appointed Depositary are managed in accordance with regulatory requirements.
• Work collaboratively with offshored service providers through regular service calls and onsite review meetings to drive operational excellence.
• Ensure a consistent UK & European service and product offering is delivered and, where required, developed for existing and potential fund clients.
• Lead and support the implementation of new business onboarding and fund launches.
• Protect the interests of investors in funds and safeguard Citigroup's franchise, reputation, and fiduciary standing with regulatory bodies and the client base.

Team Leadership & Fiduciary Oversight

• Lead a team of Fiduciary Account Managers; conduct performance reviews, provide ongoing coaching, and guide career development and professional training.
• Supervise and deliver core depositary functions-daily cash flow monitoring, periodic NAV reviews, and investment restriction monitoring across UCITS and AIF fund structures.
• Manage the annual due diligence plans and oversee Fund Administrators, Investment Managers, and Transfer Agents to verify that all fund administration, valuation, and governance processes comply with regulatory standards.
• Partner collaboratively with offshored service delivery teams through weekly and monthly service calls and operational metrics tracking.
• Ensure agreed Service Level Agreements (SLAs) and commitments are monitored, tracked, and fulfilled, ensuring any operational issues are promptly escalated and followed through to complete resolution.
• Lead and support the onboarding and operational implementation of new fund business and mandate expansions.

Client Management & Stakeholder Relations

• Act as a principal point of contact in delivering high-quality Depositary and Trustee services on all fiduciary matters.
• Present periodic fiduciary reports and governance updates at client board meetings and supporting team preparation.
• Liaise with internal support teams, client representatives, and external counterparties to effectively resolve outstanding queries and operational matters.
• Ensure all statutory and fiduciary duties are fully discharged, protecting investor interests and safeguarding Citigroup's market reputation.

Projects & Continuous Improvement

• Participate with other Depositary jurisdictions on projects associated with regulatory change management, process enhancement, and operational standardization.
• Deliver key business initiatives and ad-hoc projects as directed by the Head of UK & Europe TFS Account Management.

Regulatory Governance & General

• Maintain continuous, in-depth regulatory knowledge for self and the team, keeping fully abreast of updates to UCITS, AIFMD, and other relevant European fund regulations.
• Engage in specialized assignments and support leadership as requested by the Head of UK & Europe Fiduciary Account Management.

Knowledge & Experience

• Professional experience in fiduciary, compliance, depositary/trustee, or broader financial services environments.
• In-depth understanding of European fund regulations, specifically UCITS and AIFMD frameworks.
• Strong technical knowledge of financial instruments, asset classes, and investment strategies.
• Experience in fund governance, administrator oversight, and exceptions-based monitoring.

Qualifications

• Bachelor's / University degree (or equivalent);
• Relevant Funds industry or compliance qualifications are highly desirable.

Skills & Competencies

• Exemplary personal integrity and adherence to strong ethical standards.
• Strong team management and collaborative leadership skills with the ability to motivate and develop staff.
• Demonstrated ability to multitask, prioritize high-volume deliverables, and maintain sharp attention to detail.
• Excellent oral and written communication skills with proven confidence in engaging with fund boards, senior client executives, and internal stakeholders at all levels.
• Self-starter mindset with the ability to take initiative, solve complex issues, and manage deliverables from inception to completion.