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Volunteer Support Officer

On-site in Tipperary·Full-time·Added 1 month ago (last checked 26 Oct)

ALONE

7 open roles

Our summary

Salary
€37,000 a year
Work mode
On-site, Tipperary
Contract
Permanent, full-time hours

Skills

Requirements

What we're looking for

  • Organisational & Coordination Skills: Proven ability to manage multiple tasks, meet deadlines, and ensure volunteers are efficiently placed and supported.
  • Experienced using CRM systems and digital tools (for volunteer management, reporting, and communication).
  • Knowledge of Safeguarding & Best Practices: Understanding of volunteer vetting, Garda clearance, and ethical considerations in volunteer management.
  • Excellent interpersonal and communication skills to engage effectively with stakeholders both internally & externally
  • A collaborative team player who fosters strong internal and external relationships.
  • Proactive problem-solver, using innovation to improve service delivery and support independent older person and the people we serve.
  • Strong time management and organisational skills to prioritise workload and meet KPIs.
  • A clean full drivers licence with your own car is essential

Nice to have

  • Recruitment experience and experience in promoting services, developing partnerships, and fostering community participation a distinct advantage.
  • Background in a similar role within the voluntary, charity, or social care sector is desirable.

Pay & benefits

What you'll get

Salary: €37,000

  • Salary €37,000
  • 35 Hour week (core hours 9-5) -Full-time employees can enjoy a 35-hour working week.
  • Annual Salary Reviews
  • Pension scheme available after 6 months service
  • Time Off in Lieu
  • Income protection after 2 years service
  • Long service awards for employees
  • Mileage Policy in place for applicable roles
  • Death in Service - after 6 months' probation successfully completed.
  • Travel Saver Schemes
  • Sick Pay Scheme -after 6 months' probation successfully completed.
  • Bike to Work Scheme
  • HSF Partnership
  • Horizontal Transfer Opportunities
  • Comprehensive Training & Development
  • Bespoke Induction Programmes
  • Progression Opportunities
  • Further Education Opportunities
  • Employee Assistance Programme -ALONE provides a 24hour support programme for all our Employee's.
    • GP telephone Advice
    • Virtual Doctor
    • Private Prescription Service
    • 6 structured Counselling/ Emotional Wellbeing Service
    • Legal Helpline

The role

The Volunteer Support Officer at ALONE plays a vital role in recruiting, training, and supporting volunteers to deliver impactful Befriending and Support services for older people. This position involves building a strong volunteer network through effective onboarding, training, and ongoing guidance, ensuring volunteers feel valued and engaged.

Aligned with ALONE's mission and values, the Volunteer Support Officer plays a key role in recruiting, training, and supporting volunteers to deliver Befriending and Support services that enhance the lives of older people.

What you'll do

  • Lead the recruitment, training, vetting, and onboarding of volunteers to ensure a strong, well-prepared volunteer network.
  • Provide ongoing guidance, communication, and issue resolution to ensure volunteers feel supported and valued.
  • Work closely with ALONE's service team to match trained volunteers with older people in a timely manner.
  • Promote ALONE's Befriending and Support services and identify local events and activities that encourage volunteer and older person participation.
  • Implement programmes to enhance volunteer engagement, recognising contributions and fostering a positive volunteer culture.
  • Develop local volunteer leadership initiatives and collaborate on organising social events to strengthen community connections.
  • Support the ongoing enhancement of ALONE's volunteer programme, ensuring alignment with best practices and organisational goals.

How you'll work

This role is a community based role and will be field based with travel required.

Contract: Full time - Permanent

Location: Clonmel

Working Hours: 35 Hours per week 5 over 7 days.

Hiring process

The closing date for applications is Tuesday, October 6th.

About ALONE

Industry
Charity

In their own words

Additional information

ALONE is an equal opportunities employer.

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