Full-Time Coordinator/Scheduler – Southeast Region

Job Title: Full-Time Coordinator/Scheduler - Southeast Region

Location: Right at Home - Waterford Regional Office, covering Waterford, Carlow, Kilkenny and South Tipperary
Hours: Full-Time
Reports to: Care Manager or Operations Manager

We are seeking a dedicated and organised Full-Time Coordinator/Scheduler to join our growing homecare team in the Southeast Region. This role involves scheduling carers, liaising with clients and their families, and supporting the day-to-day delivery of high-quality homecare services across Waterford, Carlow, Kilkenny and South Tipperary.

• Coordinate and schedule homecare visits across the Southeast Region.

• Maintain regular communication with carers, clients and their families.

• Manage rota changes, cancellations and urgent cover requirements.

• Match carers to client needs, taking account of availability, skills and travel time.

• Maintain accurate and up-to-date schedules and records.

• Support the recruitment and onboarding of new care staff where required.

• Work in line with applicable homecare requirements and internal company policies.

• Provide administrative support to the care team as required.

• Previous experience in scheduling, administration or coordination.

• Strong communication and interpersonal skills.

• Excellent organisational skills and the ability to manage competing priorities.

• Ability to work independently and collaboratively within a busy team.

• Familiarity with care management systems, particularly OneTouch, is desirable.

• Proficiency in Microsoft Office and email.

• Knowledge of homecare services and relevant HSE requirements is desirable.

• A positive, practical and solution-focused approach.