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Salon Manager
On-site in Galway·Full-time·Added today (last checked 27 Oct)
32 open roles
Our summary
- Work mode
- On-site, Galway
- Contract
- Full-time
- Experience
- 3+ years
Skills
The role
Job Title: Salon Manager Reports To: Area Manager/Chief Executive Officer
The Salon Manager ensures high-quality client experiences, manages daily salon operations, drives business growth, and leads a skilled team. Responsibilities include client service, retail and stock management, financial oversight, staff development, and operational efficiency, all in line with Peter Mark's standards.
What you'll do
1. Salon Operations: Oversee daily activities, ensuring smooth functioning and compliance with company standards.
2. Staff Management: Lead, develop, and motivate a high-performing team.
3. Client Experience: Ensure top-tier service, client retention, and satisfaction.
4. Retail & Financial Management: Drive retail sales, manage stock, and ensure cash-handling compliance.
5. Target Achievement: Set, monitor, and exceed performance goals.
6. Record Keeping & Compliance: Maintain accurate records and uphold health and safety standards.
Performance Expectations
* Manage salon operations efficiently, ensuring compliance with company and legal requirements.
* Maintain and enhance the Peter Mark brand.
* Lead the team to meet and exceed performance targets.
* Ensure clients receive high-quality service.
* Monitor individual and team performance, providing clear direction and leadership.
* Maintain accurate records, manage stock effectively, and uphold cash-handling procedures.
* Ensure staff and client health and safety compliance.
Client Focus
* Prioritize client satisfaction and service excellence.
* Build strong client relationships and drive client retention.
Business & Financial Management
* Set and achieve financial and retail targets.
* Manage stock, cash, and salon resources effectively.
Continuous Improvement
* Identify opportunities to enhance performance, processes, and service standards.
* Encourage innovation and adaptability in the team.
Communication & Emotional Intelligence
* Effectively communicate goals and expectations.
* Foster a positive, professional salon culture.
Experience & Skills Required
* 3-5 years of management experience in retail or service industries.
* Strong leadership, client management, and team development skills.
* Financial, retail, and performance management expertise.
* Proficiency in administration, cash handling, and target setting.
About Peter Mark
- Industry
- Hair and beauty
In their own words
About the company & team
Peter Mark is Ireland's largest hairdressing company, with 67 salons and over 1,400 employees. Our goal is to provide professional hairdressing services in an environment that delights every client.
* Provide clear direction, feedback, and motivation.
* Conduct regular performance reviews and implement development plans.
* Acts as a brand ambassador, maintaining professional appearance and conduct.
* Leads by example, fostering a supportive and high-performance environment.
* Drives team alignment with company goals and values.
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