Senior Quality Officer

The successful candidate will be responsible for maintaining the Quality Management System, building relationships with our Heads of Departments, and colleagues in Eurofins Biomnis, Eurofins Pathology, Clinical Genetics, and Eurofins Lablink.

• Support and maintain the laboratory's Quality Management System (QMS), ensuring compliance with ISO 15189, ISO 9001, regulatory requirements, and Eurofins Group standards.
• Assist with the development, review, implementation, and control of quality documentation, policies, procedures, and records.
• Coordinate and participate in internal and external audits, including preparation of documentation and follow-up of audit findings.
• Support quality improvement initiatives through the management of CAPAs, non-conformances, complaints, incidents, and corrective actions.
• Provide quality oversight for existing and new processes, ensuring effective implementation and continuous improvement across the business.
• Deliver training and support to employees on quality systems, procedures, and electronic quality management platforms (QPulse).
• Assist in the maintenance and development of Quality Management software systems, including QPulse and Laboratory Information Management Systems (LIMS).
• Monitor, analyse, and report on key quality metrics and departmental KPIs to support business performance and compliance objectives.
• Review quality-related records, validations, verifications, and documentation to ensure compliance with applicable standards.
• Collaborate with laboratory, logistics, and other business functions to promote a culture of quality and continuous improvement.
• Support client quality requests, regulatory requirements, and additional quality projects as assigned by the QA Manager.

Working Hours: 35 hours p/w

Please note this is NOT a HYBRID role, this role will be based on site in Sandyford, Dublin 18

• A 3rd level qualification in Quality Assurance and/or a science discipline relevant to medical testing laboratories.

• This role requires a seasoned professional with a minimum of 4 years Quality Assurance experience in a clinical diagnostic laboratory or similar role. A combination of medical laboratory working experience, quality assurance experience, and educational background that may otherwise satisfy the requirements of the role will be considered.
• A self-starter and result-focused, the successful candidate will have a strong, contemporary knowledge of ISO15189 accreditation and ISO9001 certification.
• Demonstrated 2 years’ experience in CAPA management, internal audits, verification of examination methods requirements, and risk management.
• Have a keen awareness of INAB requirements for medical testing laboratories accredited to ISO 15189:2022.
• Proven track record in delivering excellence.
• Knowledge of Q-Pulse would be an advantage.

• Demonstrated interpersonal skills including flexibility, collaboration and inclusion skills.
• Strong communication and interpersonal skills.
• Demonstrate ability to evaluate information, identify and resolve systems failures and anomalies.
• Evidence of strong commitment to the provision of a quality service.