Internal Communications & Engagement Manager

Internal Communications & Engagement Manager

As Transmission System Operator, EirGrid is at the heart of Ireland's electricity system, ensuring that power flows safely and reliably from where it is generated to where it is needed. EirGrid manages the real-time operation of the power system and oversees the wholesale electricity market, balancing supply and demand every second of the day. We strengthen system resilience through the development and operation of interconnectors to other countries and are also responsible for planning and developing the transmission network, investing in necessary upgrades and expansion to meet Ireland's growing demand and support the transition to a low-carbon future. Our role is expanding significantly to include operating, developing, and owning Ireland's offshore transmission grid, a critical step in harnessing the potential of offshore wind energy.

The Team
The Chief People Office within EirGrid has overall responsibility for crafting and implementing a vision for organisational transformation. It drives initiatives that align with the company's strategic goals across people management, employee experience, internal communications, and process optimisation.

As a central force in EirGrid's ongoing evolution, the Chief People Office play a key role in enabling cultural change and fostering a high-performance environment. From talent development to employee engagement, it leads efforts to build a motivated, future-ready workforce through the delivery of best-in-class HR policies, practices, and solutions.

The Opportunity
The Internal Communications & Employee Engagement Manager is responsible for shaping how employees connect with, understand and engage with EirGrid's strategy, purpose and culture through effective communication, employee engagement and leadership communication.

The role is accountable for creating a connected employee experience by ensuring that organisational information is communicated effectively, leadership communication is engaging and authentic, employees have opportunities to contribute their voice, and communication channels support business objectives.

As a trusted advisor to leaders, the role provides expertise in employee communication, employee engagement and change communication, supporting organisational performance and cultural alignment during periods of growth and transformation.

The role will lead communication governance, communication frameworks and guidance, drive best practice across the organisation and ensure employees understand how their work contributes to EirGrid's strategic priorities.

Key Responsibilities

• Develop and deliver the internal communications and employee engagement strategy aligned to business and people priorities.
• Lead initiatives that strengthen employee engagement, organisational alignment and employee voice.
• Lead communication frameworks, governance and best practice guidance for leaders and managers
• Advise Executive Directors and senior leaders on employee communications, engagement and organisational change.
• Lead communication planning for strategic initiatives, transformation programmes and organisational change.
• Lead the planning, design and delivery of all-employee townhalls, senior leadership briefings and employee updates, including agenda development, key messages, speaker preparation and follow-up communications.
• Lead and continuously evolve EirGrid's internal communications channels.
• Lead channel governance and ensure channels support effective communication and engagement.
• Enhance the digital employee communication experience through innovation and continuous improvement
• Build strong partnerships across the organisation to support communication and engagement objectives, ensuring consistency between internal and external messaging.