Groups Reservations Executive

An opportunity to join the sales team at The River Lee is now available for a passionate hotel reservations professional who wants to take their first step into a sales environment.

The Groups Reservations Executive is responsible for the effective management of all group enquiries (10 rooms per night or more) from initial enquiry through to handover and event delivery. As part of the Events Sales team, the role will lead the Groups segment while also supporting proactive Meetings & Events (M&E) sales activities to drive revenue growth across the hotel. The ideal candidate will have previous experience working within a hotel reservations department. Opera Cloud experience is preferred.

As a Groups Reservations Executive at The River Lee, you will be working for the family owned Doyle Collection Hotel group, which means there are plenty of opportunities for your career to grow in Ireland and further afield in the UK and the USA!

Responsibilities will include but are not limited to:

• Manage all group accommodation enquiries, securing business in line with hotel revenue and profitability objectives.
• Build and maintain strong relationships with clients, agents, and key accounts to generate repeat business.
• Coordinate group room blocks and inventory management in partnership with Reservations and Revenue teams.
• Respond to all enquiries within agreed response times and service standards
• Conduct timely follow-up activity to maximise conversion and minimise lost opportunities.
• Support the Events Sales team in achieving M&E revenue targets.
• Assist with meeting room and event enquiries during peak periods.
• Conduct site inspections and client meetings as required

The River Lee is 'The Modern Face of Cork in the Heart of the City'. Cork, Irelands 'second city', is a lively cultural centre. The River Lee is one of Cork's leading business and social destinations comprising 182 bedrooms, NRG Fitness, 8 meeting & event spaces, The Mirror Room and The River Club restaurant/bar and river side terrace.

The Doyle Collection is a carefully curated collection of seven Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC and Cork. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.

We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.

Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.